Overall this was a very straight forward experience. I have bought and sold cars before and have never felt I was a valued customer like i did here, I was treated very professionally and with courtesy. Thank you.
Over the moon with my purchase. Saw my car on the website praying it was still their and it was. Spoke to Adam who was an absolute pleasure to be around. Made the whole buying experience really easy and comfortable. Would happily purchase from these guys again
I purchased a jaguar from here on the 27th of November, The best customer service that i have ever had from a car dealer , They had it fully serviced and mot tested the next day for me to collect.
My fianc purchased a vehicle 27/11/2018, upon driving the vehicle later in the day the turbo began whirring from driving as low as 20-30mph. Upon returning the garage the morning after to explain the problem and ask for it to be fixed the attitude of the owner was extremely unprofessional, defensive, argumentative and unwilling to help, blaming it on my fiancs driving and knowledge of cars. My father a mechanic confirmed the turbo problems however they would not complete repairs so we asked for a refund, they refused to refund the full sum, beware of leaving what they claim to be a "deposit" with them if something goes wrong with your vehicle they will not return the deposit, even in circumstances when the vehicle had just been driven off the forecourt. The car was given to us on empty, they received it back with a full tank of fuel. Upon seeking legal advice they should however refund the total paid for the vehicle in full as followed through with our purchase of the vehicle therefore did not break our agreement only returned due to faults and owners unhelpful attitude - think wisely before buying here!
Bought a Chevrolet on 1/11/18. A first car for my daughter from the Stockton branch. Really good price and lovely car for the 895. Dennis was lovely and helpful. He delivered the surprise to my daughter who was over the moon. She took it for its first drive later to billingham and back where the clutch went! So disappointing. Adam was great at getting it fixed the next day.....however we were told we had to pay another 50 to get it sorted, if not I could have my money back!!! He obviously didn't realise I had paid 77 for 6 months tax, 226 for a first insurance payment and filled it up with petrol as IT was empty, costing another 52.00. Did I have a choice, no!!! I did something special for my daughter to help with her 3 young children, that she could never afford. So to the young man Adam, that owns the garage, you could have saved me that extra 50 quid young man!!!! Recommend you!!! Defiantly NOT!!!
Marwoods Trade Centre is a UK Car Dealer based in Billingham, North East England. Marwoods Trade Centre is located at South View, Stockton-on-Tees, Billingham TS23 1BS, UK.
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